Coupons

Coupons are managed from Super Admin Panel. For this navigate to the "Promotions" menu and click on the "Coupons".

Coupon List

Here we have the list of all coupons with the latest coupons on top.

• There is a search bar to search coupons by name or label.

• A filter to list coupons by Status (Active, Draft, Ended and Pause) is provided.

• Have action buttons to pause, activate, copy or delete coupons from this listing.

Name	Name of the coupon. Coupon names need not be unique.
Label	A unique name/label to identify the coupon in admin panel.
Type	Network : If coupon can be used in all stores ie not mapped to any stores. LAM : If coupon can be used in selected stores alone ie mapped to specific stores.
Start Date	Starting date for coupon
End Date	Ending date for coupon
Created Date	The date for which coupon is created
Status	Whether currently active, ended, draft or paused
Used Coupons	(No: of times coupons used)/(total no:of coupons*Max-redeem-count-per-coupon)

Create New Coupon

Steps to create coupons:

1. Click on the Add Coupon button.

   

2. Provide Coupon details, description and Image.

   

3. Set Show promotion in coupon-listing.

   When enabled, the coupon will appear in the coupon listing on the POS and Ordering platforms, allowing customers to apply it directly from this listing. If disabled, the coupon will not be visible in the listing, but customers can still apply it using the coupon code. Default will be enabled/active.

   For coupons with "Number of Coupons" greater than 1 (i.e cases with multiple coupon-codes), the "Show Promotion in Coupon Listing" option will remain disabled. This is because it cannot be determined which specific coupon-code would be used if applied from the coupon listing.

4. Set coupon's Date & Time.

   • Start Date & End Date: Starting and Ending dates for coupon. When these are set, the coupon will be available for that date range.

   • Start Time & End Time: The start and end times corresponding to the beginning and end dates during which the coupon will be available.

5. Add Usage Restrictions You can define restrictions for the coupon by selecting the relevant checkboxes:

   • In Store & Online Ordering: Specify whether the coupon can be used in-store, online ordering, or both. At least one option must be selected.

   • Guest & Member: Restrict the coupon to guest users, members, or both.

   

   Fields for Guest-Included Coupons (Guest-Only or Guest-&-Member):

   • Use per day per coupon: Specifies the maximum number of times each coupon code, of the coupon, can be used in a day.
   • Time Lock Period Per Coupon: Defines the minimum hours required between consecutive uses of the same coupon code.

   Fields for Guest-Excluded (Member-Only) Coupons:

   • Use per customer: Maximum number of times a registered customer can use the coupon.

   • Use Per Day Per Customer: Maximum number of times a registered customer can use the coupon in a single day.

   • Time Lock Period Per Coupon: Defines the minimum hours required between consecutive uses of the coupon for the same customer.

6. Set the Coupon Type

   • Custom Coupon Code: Only one coupon code is created for the coupon, which is the code provided by the user.

   • Auto-Generated Coupons: Coupon codes are auto-generated. Here we will have two scenarios.

     • Member-Only Case: Have only one field "Max Redeem Count (per customer)". This field determines the maximum number of times a member can use this coupon.

     • Guest-Included Case: Have following fields:

       • Max Redeem Count (per coupon): Specifies the maximum number of times a single coupon-code from this coupon can be used.
       • No. of Coupons: Indicates the number of distinct coupon-codes to be generated for this coupon.

   For guest-included and auto-generated sorts of coupons, multiple coupon codes will be generated. However, for all other cases, only a single coupon code will be generated.

7. Next you need to select the "Action Type"

   • Percentage: Discount amount will be percentage of the amount. You can also add a maximum discount amount.

   • Fixed: Fixed discount amount.

8. Add coupon rule to the coupon & Click on Save

   During coupon creation we can either add existing coupon rule(s) or we can create new coupon rule and add it. Coupon rules are added here so that coupons can be availed only if the condition(s) set in the rules are true. Atleast one coupon rule should be added to a coupon.

Publish a coupon

When a coupon is initially created, its status will be set to "Draft." The admin can later publish the coupon, and once published, the coupon will become available for use in POS and the Ordering platform.

Pause/Play a coupon

Admins can pause or activate a coupon from the coupon list or its detail page. In paused status, the coupon will not be available for use in POS or online ordering. Only active (or played) coupon will be available to use.

Copy a coupon

User can copy a coupon and create a new one as its replica.

Coupon Detail

View Coupons

Click on "View Coupons" button to view individual coupons, its barcodes and some last used details.

• We can view individual coupons for getting coupon code for guest usage by clciking on the "View Coupons" button.

Mapping stores

Once a coupon is created, one or more stores can be mapped to the coupon. If no stores are mapped, it will be "Network" type coupon and can be used in all stores. If atleast one store is mapped, it will be of type "LAM" and can be used in the mapped stores alone.

Usage history

Usage history of the coupon will be listed with barcode, coupon code, date & time, customer name and order number.

Coupon Accounts Mapping

We can add corresponding COA accounts mappings to the coupon.

Edit Coupon

All fields of unpublished coupons can be edited. Whereas for a published coupon only few fields are editable.These fields are details, description, images, show promotion in coupon-listing and date & time. Other details cannot be edited.