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Transactions

You can view transactions by clicking on the Transaction tab in the sales window. Click on the Transactions tab from the left side panel

Transaction List

By default, it displays transactions for the current day. To view transactions from other days, apply the appropriate filter. One can view transactions by filtering with sales type, order status, and within a specified date range. Select a transaction from the list

Fields and descriptions

   
Order NumberUnique number provided for each transaction
Token#The bump screen's token number generated for the order.
Invoice DateThe date on which order has been placed
Sale TypeThe sales type of the order, such as Dine-In, Takeaway, Delivery, etc.
CustomerName of the customer
ProviderThe provider or sales channel name, such as POS, UberEats, DoorDash, or Menulog.
Grand TotalTotal amount of the order
StatusStatus of the transaction like Completed, Cancelled, On hold, Refunded, Partially Refunded etc.

Transaction Details

From the transaction list, click on the '>' symbol next to the transaction you wish to view in detail. A screen with all available details will appear.

Click on the '>' symbol to view Transaction Details

Actions from Transaction Detail Page

  • Reload: Enables you to fetch the latest order details from the server and update the local till accordingly.
  • Sync to Server: It is used to manually sync transaction details to the server in case this update didn't go to the server.This option will be disabled for transactions with the status 'In Payment'.
  • Print KOT: This button is used to take KOT print of the transaction.
  • Print: Used to print the invoice.
  • Online: Clicking on 'Online' checkbox will display the most recent 20 transactions fetched directly from the server instead of the local database. To view additional transactions, use the filter option.

Credit Settlement

Credit settlement is the process where due amount of client account is settled. All the details of these settlements are displayed in the credit settlement tab under transaction. One can also take print of a settlement from here.

To view settled transactions, go to the transactions page and click the "CreditSettlement" button at the top of the screen.

Select a transaction from the list

Fields & Descriptions

   
Settlement DateThe date on which settlement has been done from customer side.
CustomerName of the customer.
Payment MethodMode of payment used to settle, like cash, EFTPOS, bank-transfer etc.
NotesIf note provided.
PaymentThe amount that was settled.

Clicking on the '>' will display a settement in detail.

To view transaction in detail

Web Orders

Web orders refer to sales done through third-party platforms like UberEats, Online Ordering, Doordash, and Menulog.

To view transaction in detail

Detail view of a transaction done using credit settlement is shown below.

Transaction Details

Detail view of a transaction done using web orders is shown below.

Transaction Details